All equipments under repair or work done will be under a warranty for a period of 1year (service and parts) and 2 years (service only) from the date of payment. This warranty is subject to the following conditions

1. That the warranty does not cover printer heads, Ribbons, toners, consumables.

2. That the benefit of the warranty shall be enjoyed only upon full payment of the items under warranty.

3. That the invoice is completed, signed and returned to the company (or its nominated representative) within fourteen (14) days of purchase/repairs/services of your equipment.

4. That the fault must be entirely due to defective parts or materials or faulty manufacture.

5. That the fault is not due to the customer’s failure to maintain a suitable environment for the equipment at the place of the use in accordance with the company’s or manufacture’s specification (**) therefore including without limitation failure adequate power supply, air Condition or humidity control. And that the customer shall enjoy the benefit of this warranty only if he provides adequate power supply in addition to use of the company’s approved un-interruptible power supply equipment and stabilizer and surge protectors.

6. That the defect must not have been caused by the customer’s neglect, misuse, mishandling, bad installation, accidental damage or failure to install or operate the equipment in accordance with the company’s written or verbal instructions or manufacture’s manuals or verbal instruction or manufacture’s manuals or for the purposes for which it was design

7. That repairs, alterations, modifications or maintenance of the equipment has not been attempted by unauthorized representatives without the company’s prior consent in writing.

8. That the customer has not attempted transportation or relocation of the equipment save where the same has been performed by or under the direction of the company.

9. That the fault is not due to the use of defective or inappropriate supplies with the equipment or any default or error in any software used upon or in association with equipment.

10. That the is not due to any accident or disaster affecting the equipment including without limitation, fire, flood, water, wind, lighting, transportation, vandalism or burglary.

11. That the fault is not due to the customer’s failure, inability or refusal to afford the company’s personnel or representative access to the equipment.

12. That the customer has not attempted any work including painting, refinishing, attachments or electrical work to the equipment.

13. That evidence of the date of work done / repair (including receipt or hire purchase agreement must be produced to the service engineer when he calls to obtain the benefits of this warranty.

14. That the right is reserved only by the company to replace the equipment or repair it at the option and direction of the company and that any such defective part or parts that have been replaced shall become the property of the company.

15. That if at any time during the warranty period, any part or parts of the equipment are replaced with a part or parts not supplied or approved by the company or if the equipment has been dismantled or repaired by any person not authorizes by the company, this warranty shall immediately cease and became void.

16. That this warranty applies to the original purchased or hired new and that this warranty cannot be assigned or transferred.

17. That except for the warranty described hereof there are not warranties or implied, including but not limited to implied or merchantability of fitness for a particular purpose, and all such warranties are hereby expressly and specifically disclaimed AND in not even shall the company be responsible for any indirect, incidental or consequential loss, damages or loss of profits, even if the company has been advised of the such loss, damages or loss or profits.

Note:

*Please note that acceptance of the conditions of this warranty is indicated by signing the invoice or the purchase.

*The company and its equipment manufactures aim continuously to improve its products and therefore reserve the right to alter, modify or make changes in its technical specifications, operations or procedures which alteration, modifications or changes may affect the compatibility or use of the equipment without prior notice.